Job Description

At EWC we believe in leading with confidence and building high-performing teams that know how to deliver unforgettable guest experiences. We’re looking for an experienced Center Manager to lead one of our centers in both day-to-day operations and long-term success. What You’ll Do as a Center Manager As the top in-center leader, you’ll manage a team of Wax Specialists and Guest Service Associates while owning all facets of sales, service, and operations. In this role, you will: * Oversee center operations, including scheduling, staffing, payroll, inventory, and compliance * Hire, train, coach, and develop a high-performing team focused on service excellence * Drive daily, weekly, and monthly sales goals across Wax Passes, services, and retail * Monitor and manage KPIs and performance metrics, holding team members accountable to results * Provide hands-on leadership from coaching at the front desk to managing escalated guest concerns * Partner with Wax Specialists to drive retention, guest satisfaction, and brand loyalty * Lead monthly team meetings, coaching check-ins, and goal reviews * Ensure adherence to all safety, sanitation, and brand standards * Represent EWC’s mission, culture, and performance values every day Who We’re Looking For We’re looking for a dynamic leader who can motivate a team, manage the details, and deliver big-picture results. The ideal candidate: * Has 3+ years of leadership or management experience, preferably in retail, spa, fitness, or hospitality * Understands sales strategy, guest experience, and team development * Has experience with scheduling, payroll, inventory, and performance management * Is goal-oriented and numbers-driven; confident using KPIs to guide team success * Is a strong communicator with the ability to coach, resolve conflict, and lead with positivity * Thrives in a fast-paced, people-first, beauty-forward environment * Holds a high school diploma or equivalent (Associate’s or Bachelor’s degree preferred but not required) * Has open availability for evenings, weekends, and holidays Salary & Benefits * $40,000-$50,000 annual salary * Paid Time Off *

401K

* Advancement opportunities * Major holidays off (center closed) * Work life balance: 10+ days additional center closure annually * FREE waxing * 40% discount on products * Team events A Role That’s as Bold as You Are At EWC, we believe that leadership should feel purposeful, powerful, and personal. We’ll support your development, celebrate your wins, and give you the tools to grow. You’ll lead a team that’s passionate, performance-minded, and people-first. Physical Requirements This role requires the ability to: * Stand and walk for extended periods * Occasionally lift or move up to 25 pounds * Use a computer, POS system, and office tools for daily reporting * Work in a fast-paced, multitasking environment Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. European Wax Center (EWC) is the #1 waxing brand in the beauty industry, with over 1,000 locations nationwide. Known for delivering consistent, high-quality services and empowering confidence through smooth skin, EWC has set the standard in waxing and skincare. Equal Opportunity Employer We’re committed to fostering a workplace where diversity is celebrated, equity is the standard, and inclusion is a daily practice ; a place where every team member feels valued, respected, and empowered to be their authentic self and part of something bigger. All employment decisions are based on merit, qualifications, and business needs.

Job Tags

Full time, Work at office, Weekend work, Afternoon shift,

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