BPO Clinical Review Specialist Job at NTT DATA, Inc., Philippines

TlJYN3dkWmorNGQ3SGhuRExpNVN5dnpFdlE9PQ==
  • NTT DATA, Inc.
  • Philippines

Job Description

"Performs clinical reviews needed to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services in accordance with policies, guidelines, and National Committee for Quality Assurance (NCQA) standards.

Roles and Responsibilities:

Prepares case reviews for Medical Directors by researching the appeal, reviewing applicable criteria, and analyzing the basis for the appeal.

Ensures timely review, processing, and response to appeal in accordance with State, Federal and NCQA standards.

Communicates with providers, facilities and other departments regarding appeal requests.

Generates appropriate appeals resolution communication and reporting for the member and provider in accordance with company policies, State, Federal an d NCQA standards.

Works with leadership to increase the consistency, efficiency, and appropriateness of responses of all appeal requests.

Partners with interdepartmental teams to improve clinical appeals processes and procedures to prevent recurrences based on industry best practices.

Individuals have a well-rounded knowledge of the policies and procedures for appeals processing, specifically for Medicaid and medical necessity review.

Uses sound judgement, especially in non-rooutine appeals, to make decisions to keep the appeal process moving forward in accordance with contractual timeliness standards.

Maintain files on individual appeals by gathering, analyzing and reporting verbal and written member and provider appeals.

Review claim appeal for reconsideration and recommend approvals/denials based on determination level or prepare for medical review presentation.

Prepare case recommemdations for medical review as necessary.

1-3 years of experience in processing appeals or utilization management.

RN - Registered Nurse - State required Licensure and/or Compact State Licensure

Knowledge of utilization management process

Knowledge of NCQA, Medicaid requlations

Good communication (Demonstrate strong reading comprehension and writing skills)

Able to work independently, strong analytic skills

Required shift timings - US daytime"

Job Tags

Shift work,

Similar Jobs

vTech Solution

Registered Nurse Job at vTech Solution

Job Summary: The Registered Nurse in the Outpatient Dialysis unit provides skilled nursing care to patients undergoing dialysis treatment...  ...Special Considerations: - Must be able to work every other weekend, and potentially more to meet unit needs. - Holiday RTO will... 

iSoftTek Solutions Inc

Refrigeration Technician Job at iSoftTek Solutions Inc

iSoftTek Solutions Inc. is seeking a skilled Refrigeration Technician to join our team. As a Refrigeration Technician, you will be responsible...  ...installation, maintenance, repair, and troubleshooting of industrial ammonia refrigeration systems. You will work closely with our... 

University of Pennsylvania

ISSS Advisor Job at University of Pennsylvania

 ...ISSS Advisor University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned...  ...variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive... 

Capital One

Senior Lead Software Engineer, Full Stack (Bank Tech) Job at Capital One

 ...Overview Senior Lead Software Engineer, Full Stack (Bank Tech) Do you love building and pioneering in the technology space?...  ...collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors... 

Charlotte's Best Nanny Agency

Part-Time Nanny for Family in Central Charlotte for a 21 Month Old and a Baby Once He Becomes a Few Months Old Job at Charlotte's Best Nanny Agency

 ...as well. This position is Wednesday - Friday, approximately from 9:00 am - 4:00 pm, 20 hours a week. The nanny should be able to flex with parental needs and be open to providing childcare for date nights occasionally. The best nanny for this family would be nurturing...