Job Description
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
This intern will be a member of the Service Protection Engineering team, working on anti-fraud projects to further Docusign’s commitments towards Customer First and Trust. Project scope will include work on Docusign’s account and agreement trust score initiatives. You'll be building systems to detect and block the reuse of malicious patterns within Docusign agreements. You'll also build tools to efficiently close bad actor accounts, and reinstate customer accounts. Strong coding, testing, and debugging, root cause analysis, requirements gathering, collaboration, and communication will be essential for success.
This position is an individual contributor role reporting to the Director, Software Engineering.
Responsibility - Author new, well-defined programming tasks, including unit and integration tests as part of their tasks
- Design for testability and document how to test a feature or technology
- Debug and test their own code
- Collect and report existing metrics
- Learn to investigate issues when they occur with guidance from senior members of the team
- Enhance telemetry for existing features
- Understand requirements and author technical design for features
- Use classical data structures, algorithms, and resource management techniques
- Coordinate work by consulting with others on the team, and with individuals across multiple partner teams
- Build trust and relationships through excellent follow-through and integrity
- Communicate clearly and concisely, with both written and verbal communication
- Learn when and how to escalate issues effectively
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic - Currently pursuing a bachelors degree in Computer Science, Computer Engineering, or Information Systems
- Will be graduating from bachelors program by December 2026 or June 2027
- Experience in at least one programming language: Python, Java, C#, Go
- Experience with core computer science fundamentals: data structures, algorithms, operating systems, networking
Preferred - Excellent communication and collaboration skills
- Strong problem-solving skills and the ability to learn new technologies quickly
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Washington, Maryland, New Jersey and New York (including NYC metro area): $38/hour - $45/hour
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at Docusign
Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
Job Tags
Permanent employment, Full time, Contract work, Work at office, Local area, Remote work, 2 days per week,