Job Description

ABOUT RIA HEALTH

Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity.  Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. Ria Health will enable patients to achieve long term success in reducing or eliminating  their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake/Triage Nurse to join our rapidly growing team. 

WORK AS A RIA HEALTH TELEMEDICINE LICENSED CLINICAL SOCIAL WORKER

Ria Health clinical personnel participate in a virtual team clinic environment, working interdependently with team members and departments. Licensed Clinical Social Workers must have demonstrated experience delivering evidence based psychotherapy, such as CBT, MI, and trauma informed care and training in addiction. Ria clinicians are professional and collegial, with the temperament and judgment to treat patients via telemedicine. Ria clinicians use the Ria platform to monitor and support members’ progress to positive outcomes, and to collaborate with medical, coaching and supporting team members. All clinical staff participate in weekly rounds to review and learn from case situations and the discussion of previous experience. 

This role is 100% remote with hours starting between 10-15 per week. Preference given to candidates with additional licenses in other New England States.

REQUIREMENTS 

• License in Clinical Social Work (LCSW or equivalent)

• Three to five years of experience delivering evidence-based psychotherapy for depression, anxiety, trauma and alcohol use disorder 

• Experience treating individuals age 65 and older and individuals with behavioral and medical conditions 

• Technology-savvy and experienced with service apps such as EHR, Zoom

• Team player; maintains a high level of professionalism with members and team

• People oriented, relationship focused; experience with telehealth is desirable

• A secure private office with a professional background and appearance including proper lighting and direct high-speed internet capabilities to conduct video medical appointments

• Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private.

• Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination. 

PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIES

• Lead the psychosocial aspects of treatment for assigned patients

• Deliver evidence based psychotherapy for alcohol use disorder, depression, anxiety and trauma in an older population (age 65 and over)

• Treatment plan and coordinate care among the interdisciplinary team and externally with other care providers and case managers 

• Monitor health outcomes and use data to inform treatment and discharge plans

• Revise care plans in collaboration with other medical staff and coaches

• Conduct risk assessments and crisis intervention as needed 

• Escalate patient safety issues in accordance with company and professional standards 

• Manage patient appointments according to company, medical, and insurance requirements

• Lead 40- and 30- minute video sessions with patients

• Facilitate Psychoed, Educational, Skills based groups (may be either 30, 45 or 60 minutes depending on need/demand)

OTHER RESPONSIBILITIES 

• Communicate with patients through phone, app-based text messages, and HIPAA compliant email

• Build relationships with Ria members to support engagement, quality experiences, and lasting outcomes

• Demonstrate professionalism, attentiveness, and promptness during sessions, throughout the course of care, and by using technology interfaces with members

• Enter clinical documentation and billing information into the EHR

• Participation in virtual rounds and other training offered by the organization

• Collaborate with Medical, Product and Coaching team on program development

• Comply with HIPAA/CFR 42 Part 2 privacy standards, Ria Health policies and procedures, reimbursement and accreditation requirements, and Federal/State/Local laws & regulations

• Continuous learning and change advocacy as determined by industry trends, community needs, and best practices

• Plan schedule around member load to optimize continuity of care

ENJOY MANY RIA HEALTH BENEFITS

• Join a team of Mission driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction

• Experience professional growth within a rapidly expanding tech-healthcare company

• Work remotely anywhere in the United States

• Career opportunities include potential for Part-time/Full-time in the future.

• Competitive compensation

• Telehealth training and development

• Obtain additional state licenses and credentialing through Ria Health

EQUAL EMPLOYMENT OPPORTUNITY

Ria Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MAKE AN IMPACT AT A CRITICAL TIME

The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a  specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support. 

Ria Health Vision:

A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.

Ria Health Mission:

We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.

Ria Health Values:

Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.

Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.

Teamwork – working together, we will achieve great things.

Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.

Always Learning – We celebrate curiosity and discovery through development and research.

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