Job Description

NSG, Inc. is currently seeking dedicated and vigilant Security Officers to join our team for 1st/2nd shift at a public mall facility located in the Northgate area of Cincinnati. As a Security Officer, you will play a crucial role in maintaining a safe and secure environment for our client and their customers.

Must be able to pass pre-employment background check.

Must be able to work the following set of days/hours:

Saturdays from 9:30 a.m. - 8:00 p.m. + Sundays from 10:30 a.m. - 7:00 p.m. (19 Hours Per Week)

COMPENSATION:

• $17.00 per hour
• Weekly pay every Friday

MAJOR DUTIES & RESPONSIBILITIES:

• Conduct scheduled walking rounds of the facilities, both outside and inside (includes barcode scans).
• Addressing loiterers or tresspassers on property.
• Monitor property entrance/exit posts, inspect property and monitor visitors.
• Contact law enforcement or fire department in case of an emergency. Communicate all incidents of such to NSG leadership and property owners.
• De-escalate situations by reducing the level or intensity, where conflict resolution or crisis management is needed. Use Verbo Judo techniques to understand the warning signs and defuse conflict verbally.
  • Be aware of signs of tension
  • Deter by establishing your authority
  • Remain calm
  • Give people an opportunity to talk
  • Come up with a resolution
• After business hours, check doors, windows, and gates to ensure the property is secure.
• Report suspicious activity on the property to NSG leadership and property owners and follow guidance from both.
• Guide discharged staff, trespassers, and other unwelcome parties off of the premises.
• Report any and all incidents promptly to the proper authorities and NSG leadership.
• Provide a visible and reassuring presence to deter potential security threats.
• Perform other related duties as assigned.

QUALIFICATIONS

• Excellent observational skills and attention to detail.
• Authoritative verbal communication skills
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.
• Proficient operation of radio or telephone equipment.
• Professional and cordial interaction with the public.

COMPETENCIES

• Decision-making skills
• Problem-situation analysis
• Attentiveness
• Judgement
• Physical stamina
• Vision
• Dexterity

EDUCATION

• High school diploma or GED equivalent.

CERTIFICATIONS AND/OR LICENSES

• Must be able to obtain a security license through the state of Ohio.
• Successful completion of a pre-employment drug screen.
• Ability to pass a pre-employment background check.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Ability to work assigned shift applied to.
• Prolonged periods of standing and walking as needed to perform work.
• Ability to patrol the property and access areas quickly.
• Required to work in outdoor weather conditions.

Equal Opportunity Employer: NSG, Inc. is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply. If you are a motivated and responsible individual seeking a fulfilling role in ensuring the safety and security of our clients, we invite you to apply for the Security Officer position at NSG, Inc. Join us in our mission to provide peace of mind through excellence in commercial services. Apply now and be part of our success story!

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