Job Description

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our  Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

This role will work in our Phoenix Home Office - Visa sponsorship is not availabie for this role

SUMMARY

This is a senior level position in the Enterprise Network Engineering and Operations group within PetSmart’s Service Delivery department.  This position focuses on the operational support of PetSmart’s enterprise network, as well as design/engineer/build/deploy activities related to project work, in support of company initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Minimum 5-10 years hands-on experience in a Sr. Network Engineer role
• Ability to multi-task in fast paced environment
• Management of PetSmart’s production data center, home offices, distribution centers and cloud environments.
• Capacity and performance planning, running software upgrades after hours on production platforms, data center buildouts, and change management.
• Execute routine changes, provisioning services, and deployments during both business and non-business hours.
• Fault isolation, service recovery, and incident analysis.
• Develop standards, procedures, and other documentation.
• Provide 3 rd level networking support to other teams.
• Support complex networks.
• Continuously identify and leverage new technologies or methodologies.
• Vendor engagement and relationship management.
• Participate in 24x7 on-call rotation.
• Provide direction and training for other network engineers.

REQUIRED SKILLS

• Deep knowledge and expert level experience with advanced routing and routing protocols (BGP, OSPF, EIGRP)
• Advanced Arista switching with VXLan experience preferred.
• Advanced Juniper switching skills preferred.
• Extensive network security skills including Palo Alto and Cisco FirePower firewalls.
• Advanced experience with proxies, ACLs, IPsec, VPN, SSL/TLS, PKI
• Advanced knowledge Cisco ISR/ASR series routers.
• Extensive VLAN and VRF experience required.
• Experience with Cisco switching: Nexus 7K/5K/2K/FEX + entire Catalyst series.
• Advanced Wireless skills, including Cisco WLCs, Cisco autonomous access points, and Mist and Meraki cloud-based access points.
• Ability to design & support WAN connectivity to over 1690 remote sites, 7 distribution centers, and multiple remote offices.
• Ability to design & support WAN & LAN connectivity to multiple data centers, including cloud-based data centers.
• F5 Load Balancer configuration and support
• SolarWinds Network Monitoring
• VOIP and IVR experience a plus
• SilverPeak SD-Wan experience a plus

COMMUNICATIONS AND INTERPERSONAL SKILLS

• Demonstrate excellent oral and written communication skills.
• Proven documentation skills
• Excellent customer service skills
• Time management and organizational skills
• Creative problem solving and design.
• Function well in a team as well as individually 

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in network engineering from an accredited college or university or certification preferred.
• Commensurate on-the-job training or demonstrated self-study may substitute.

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here: 
• Check out Associate stories and share in some celebrations at PetSmart: 
• Explore PetSmart Benefits here: 
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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