The Retail Assistant Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Retail Store Assistant Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. Compensation, $40,000 to $45,000 depending on skills and experience.
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