Job Description
Required Tasks to be performed:
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.
- Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.
- Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.
- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
- Develop, standardize, and maintain new or improved processes based on findings and analysis.
- Communicate process changes, enhancements, and modifications verbally or through written documentation to management, peers, staff, and other employees so that issues and solutions are understood.
- Liaise with various business, and IT, groups in the organization to facilitate implementation of new or improved business processes.
- Provide guidance and/or instruction to junior staff members.
- Understand business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
- Lead requirements definitions meetings with customers.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Gather, analyze, document & validate user requirements.
- Create Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs.
- Facilitate the negotiation of requirements amongst multiple stakeholders.
- Create, analyze, and validate detailed functional specifications.
- Facilitate design sessions with the implementation team to define the solution.
- Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Identify any new type of data entry components required. For each new component identified, create and update analysis documentation to include wireframes, process maps, business data definitions and business rules.
- Translate high level business requirements into functional specifications and manage changes to such specifications.
- Work closely with customers, users, and team members to understand business requirements that drive the analysis and design of quality technical solutions
Required Knowledge, Skills & Abilities (KSAs):
- 8+ years' experience with business and technical requirements analysis, business process modeling/mapping, methodology development , and data modeling.
- 5+ years' experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
- Experience in the operation and analysis of database and application software, standards, and data retrieval methodologies.
- Experience with importing data for use in report software, spreadsheets, graphs, and flowcharts .
- Experience working within a structured Project Management environment.
- Knowledge of Information Systems Development Methodology (ISDM).
- Ability to work on m ultiple projects as a project team member, occasionally as a project leader.
- Ability to be creative, to use sound judgment, and to display foresight to identify potential problems and design/specifications.
- Ability to establish and maintain effective working relationships with others.
- Ability to work independently as well as in a team-oriented, collaborative environment.
- Ability to determine work priorities and ensure proper completion of work assignments.
- Ability to work well under pressure and meet deadlines without sacrificing quality.
- Excellent interpersonal, collaborative, oral and written communication skills.
Preferred Knowledge, Skills & Abilities (KSAs):
- Certification(s) from the IIBA (International Institute of Business Analysis), based on the BABOK (Business Analysis Body of Knowledge).
- Experience with Oracle PL/SQL and/or PHP.
- Experience with database query tools such as TOAD and/or SQL Developer.
- Experience with Microsoft productivity software.
- Experience with UML (Unified Modelling Language).
- Experience with environmental regulatory business processes and practices.
- Familiarity with Agile development, specifically Scrum, Extreme Programming (XP) and Kanban.
- Knowledge and understanding of technical environment.
- Knowledge of various facilitation techniques to elicit business requirements and drive customer communications.
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