Job Description
Essential Job Functions:
- Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis
- Process loans from application to closing including but not limited to:
- Collecting and analyzing documents to submit to Underwriting for final approval
- Communicating expectations, requirements and program details though established communication standards
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
- Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Ensure customer service surveys maintain the rating level designated by management
- Communicate with all parties involved in the transaction to keep them informed of file status
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
- Calculate borrower income for all employment types
- Comprehensive understanding of credit underwriting guidelines
- Must be flexible and able to work in a fast paced, potentially stressful environment
3 years of current experience in a mortgage company with Loan Processing experience required
Job Tags
Full time, Flexible hours,