Job Description

Package Liaison – Phoenix/Scottsdale (Part Time)

Availability: Monday, Wednesday, Friday (12-5PM, 1-6PM, or 2-7PM)

Luxer One is looking for a professional, organized and customer-focused individual to provide package management services to a luxury apartment building in the Phoenix-Scottsdale area. Come join our growing team!

This service representative will help organize and maintain package reception rooms/locker systems at an apartment complex located in the Phoenix-Scottsdale area. The service rep will visit their assigned property 3 days a week, and perform various duties. This role has the potential to grow and add more hours as locations come onboard.

What You’ll Do:

• Provide in-person support to residents having package questions/issues
  
• Log recently-delivered packages into the property's automated package management system
  
• Deliver packages to resident doors or in-unit
  
• Organize packages within the room, to make it easier for residents to find their packages
  
• Identify aging/stale packages and prepare them to be returned to sender
  
• Serve as a primary liaison between property staff, couriers, and the Luxer One support team.
  
• Perform lightweight maintenance or troubleshoot on the locker/package room management system
  

This is a part-time role (15-20 hours currently), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.

Requirements

Who You Are:

• Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents.
  
• Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in or near the Phoenix-Scottsdale area. 
  
• Comfortable using technology (you will be using a digital package management system)
  
• Good organizational and problem-solving skills
  
• Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols
  
• Able to/comfortable with moving and arranging packages, some of which may be bulky
  
• At least 18 years old.
  

Benefits

What’s In It For You:

• $21-22/hr
  
• You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!
  
• As “Luxens”, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.
  
• 401K with employer match
  
• Accrued PTO to relax, recharge, and rest
  
• Accrued Paid Sick Leave
  
• Liaison Uniform and Equipment Provided
  

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