GM Service Advisor Job at D'Addario Auto Group, Shelton, CT

TmhYd3hkeGwrSVowSHhqR0tTUmJ5ZnpIc3c9PQ==
  • D'Addario Auto Group
  • Shelton, CT

Job Description

D'Addario Auto Group is a Family-Owned Company since 1968, located at 329 Bridgeport Avenue in Shelton, CT D’Addario Automotive Group has an opening for a Full-Time Experienced Service Advisor/Writer to help support our GM team and grow our Service Department. We have a great work environment, great people, and great benefits. The ideal candidate will flourish in a fast-paced and professional workplace. If you are looking for a challenging yet rewarding position with a growing family owned company that cares about their customers and their employees, then it’s time to get to know D’Addario’s. Pay Scale: $65,000 - $100,000 (Depending on Experience) Job Description: As a Service Advisor, you will be the liaison between our customers and our skilled technicians, ensuring a smooth and positive service experience. We are looking for candidates with previous Dealership Experience. Key Responsibilities:

  • Provide friendly and professional customer service in person and over the phone to customers
  • Coordinate service appointments and answer incoming phone calls
  • Listen to customer concerns and accurately document what the customer is saying the vehicle issues are
  • Writes up repair orders by describing symptoms, problems, and causes discovered by Technician, as well as repairs and services required - obtain authorization from customer and signatures where required
  • Verifies warranty and service contract coverage
  • Review Vehicle Inspections provided by Technicians
  • Create detailed estimates and explain the scope of work to customers
  • Recommend and sell additional services for our valued customers’ vehicles for optimal performance
  • Closing repair orders and ensuring accurate billing
  • Keep customers informed of repairs and status of vehicle
  • Maintain high customer satisfaction scores (monthly bonus if goal is achieved)
Benefits You Would Receive
  • Very competitive salary (hourly wage plus commission)
  • Medical Plan (health, dental, vision)
  • 401k Savings Plan with employer contribution
  • Basic Life Insurance
  • Opportunities for Advancement
  • You would work in a clean State-of-the-art service center with the most modern equipment
  • You’d be in a family-owned dealership where your good work is recognized and valued
  • You’d receive training and coaching support for your continuous improvement
Basic Job Requirements
  • Prior Reynolds and Reynolds experience a plus!
  • Strong communication and interpersonal skills
  • Computer proficiency and ability to learn new software
  • High School Diploma or equivalent
  • Valid Connecticut driver’s license with a clean record
  • Satisfactory Background check and drug screen required prior to hire
  • 1-2 years’ experience in a customer service orientated environment required.
If you feel you would be a good fit for D'Addario Auto Group, please apply! Feel free to reach out to Robin at rconnery@mariodaddario.com or by phone at (203)929-5391ext. 300 I look forward to hearing from you!

Job Tags

Hourly pay, Full time, Contract work,

Similar Jobs

Med Source Consultants

Family Medicine Physician - 3166 Job at Med Source Consultants

 ...Excellent Salary Plus RVU Incentives * Join an exsisiting Hospital-employed Family Medicine practice! This opportunity will support J1 Waiver candidates. * Package could include; Base salary + wRVU production incentive * 5 days CME/$5K CME allowance annually *... 

National Wood Products

Route Driver Full Time Class B Job Job at National Wood Products

Route Driver Full Time Class B JobWe will Train the Right Driver. WE are a Building products company that works Monday thru Friday. Weekends and Holidays off. We deliver on Curtain Vans around the Front Range Daily. Pay: $17.00 Per Hour Monday thru Friday.... 

Brady Veterinary Hospital

Licensed Veterinary Technician (LVT) Job at Brady Veterinary Hospital

 ...offer alternative medicine like acupuncture, chiropractic, laser therapy and herbal medicine to our ever-growing patient list. Our...  ...Holidays ~ Employee Pet Discount ~ Tuition Reimbursement/Assistance ~ VTNE Reimbursement ~ Paid License Renewal For... 

Grass Pad, Inc.

Garden Center Customer Service Job at Grass Pad, Inc.

 ...Job Title: Garden Center Customer Service Location: Bonner Springs Status: Part-Time, Full Time, Hourly, Daytime and Some Weekend Availability Reporting Relationship: Store Manager Work Schedule: Hours vary by season. The Grass Pad is hiring Garden Center... 

The Tustin Group

Fire Protection Inspector Job at The Tustin Group

 ...and wants to be part of a company where your voice matterswe want to hear from you. Here's what you can expect when you join our Fire ProtectionTeam: ~ Sign On Bonus!~ Medical, Dental & Vision Coverage Your health matters to us, and we offer comprehensive...