Job Description
Job Description: Caring Transitions of Mill Creek, Everett & Snohomish helps seniors and families make smooth and stress-free transitions from one living situation to another. We specialize in relocation, downsizing, and online auctions. We’re hiring an awesome part-time CTBids Quality Control Manager for work in Lynnwood, WA and the surrounding areas. If you want interesting, meaningful, hands-on part-time work….we would LOVE to talk to you about joining our team!
Benefits: - Flexible scheduling with some work from home opportunities in this role (This is a hybrid position with some work from home opportunities and some REQUIRED work at our Lynnwood studio for shipping and operations)
- Working with a fun-loving team that’s passionate about helping people
- Hone your leadership skills
- Make a difference in the lives of local families
- Opportunity to grow in your role
- Have direct contact with people in your community
Roles and Responsibilities: - Manage all CT Bids functions
- Ensure accuracy of auction items prior to “live” status
- Manages team member lotting quality and communicates as needed
- Create, Update and Launch Online Auctions
- Delegate re-lotting as needed
- Market Sales / All Email Campaigns through FranConnect system
- Manages bidder questions / concerns
- Takes escalation calls regarding CT Bids
- Close live CTBids auctions, process payments, generate invoices and schedule pickup days/times
- Conduct follow-up calls with buyers post auction
- Manage Shipping & Operations for CTBids
- Manages ShippingSaint order processing and reconciliation
- Pull, pack and fulfil active shipping orders in ShippingSaint
- Ensure shipping is delivered to UPS by Friday afternoon (delegates as needed)
- Manages all payment collection for CT Bids / AR / Unpaid bidders
- Maintain AnswerConnect Calls
- Creates Sales Reports
- Generates and sends team member reports
- Coordinate and plan employee events
- Follow best practices, health and safety requirements, and company guidelines.
Qualifications & Skills: - Compassion and respect for clients and their families
- Strong customer service and verbal communication skills required
- Knowledge of cloud-based tools for time management, photo storage, et cetera.
- Ability to complete tasks and work in fast-paced, changing environments
- Willingness to work in cluttered and/or dirty environments. We provide work gloves, aprons, etc.
- Detail oriented, excellent prioritization and organizational skills
- Punctual and attentive to detail
- Have transportation, and smartphone access for scheduling, timekeeping and project management
- Age 18 years or older with valid driver’s license and reliable transportation
- Must undergo a pre-employment background check
Job Tags
Part time, Local area, Work from home, Relocation, Flexible hours,