Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

TXhEM3h0eG8rWU4yR0JqTElpRmZ5L25Gdmc9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Toll Brothers

Field Land Surveyor/Party Chief Job at Toll Brothers

 ...residential, commercial, apartment and city living teams with in-house surveying, planning, engineering and environmental consulting services...  ...ESE Consultants , a Toll Brothers company, seeks a Field Land Surveyor/Party Chief for our operations in the Reno, Nevada... 

Central Michigan University

School Psychology (Tenure Track, Assistant Professor) Job at Central Michigan University

 ...School Psychology (Tenure Track, Assistant Professor) Posting Number: F-0909 College/Unit: College of Liberal Arts & Social...  ...CMU houses graduate programs in experimental psychology, industrial-organizational psychology, and school psychology. The School... 

Yellowstone Life Insurance Agency Llc

Remote Work from Home Life Insurance Agent/ Sales Manager Job at Yellowstone Life Insurance Agency Llc

 ...an incredible opportunity to develop a Full-time or Part-time income while working 100% of the time from the comfort of your home or anywhere in the U.S that you have access...  ...weekend. Most part-time agents work 2-3 evenings a week or weekend. Responsibilities:... 

Canada Packers

Attendant, Wash Bay Job at Canada Packers

 ...opportunity to make a difference: Are you someone who takes pride in maintaining high standards of cleanliness and safety? As a Wash Bay Attendant at Canada Packers, youll play a vital role in ensuring our transportation equipment is clean, disinfected, and ready... 

Motive

Senior Sales Strategy & Operations Manager, SDR Job at Motive

 ...For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a...  ...identify bottlenecks and areas for improvement within the SDR workflow and implement solutions to enhance productivity and efficiency...