Job Description

Work Location Type:  Hybrid

Req Number 324049

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit

Compensation:

The anticipated base pay compensation range for this position is $78,200.00 to $130,400.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

The Order Management Team creates solutions that empower internal and external customers throughout the customer order lifecycle. This team is a dedicated cross-functional group serving the Grainger Business Systems applications. You will work with internal business teams and external vendors to provide services and enhancements for Order Management and implement systems to monitor and analyze our key processes to ensure they run smoothly. By enhancing our order management processes, the team plays a crucial role in improving customer satisfaction and operational efficiency. We’re looking for engineers who are passionate about pioneering innovative solutions that drive our business forward and make a tangible difference in the world.

You will:

• Execute more complex configurations in respective technical domain or business application. Possesses a proficient understanding of their impact on the business process.
• Execute requirements per technical specifications and defined deliverables, scrutinize details, question inconsistencies, and demonstrates curiosity and functional understanding.
• Foundational technical and functional domain experience within the respective team. Consistently delivers with appropriate non-functional requirements.
• Create and maintain standard operating procedures used for administration and operational activities.
• Identifies areas of waste, redundancy and optimization in core processes.
• Participate in team activities (daily status meetings, tech huddle topics) and pairing with peers to work on stories.
• Learn and practice continuous delivery practices and methodology.
• Focus on increasing the depth of understanding in the technical and functional domains maintained by team.
• Knowledge of engineering sensible defaults and the ability to practice some defaults.
• Understand Grainger’s business model with a reasonable level of comfort around how the key growth drivers work and how technology plays a role.

You have:

• Bachelor's degree or equivalent experience
• 3 years of experience configuring and optimizing large enterprise systems/applications in a specific domain (ie SAP, S4 HANA).
• Experience with specific technologies and languages (as required per domain)
• Ability to design, develop, and deploy solutions with only moderate guidance
• Ability to analyze and interpret complex problems or processes
• Proficient ability to design, develop, test, and deploy applications/ systems using proven technologies within a variety of technologies and environments.
• Proficient troubleshooting (within multiple systems) and problem-solving skills
• Embeds data analytics capabilities and understanding of key business data models
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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